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FREQUENTLY ASKED QUESTIONS



SHIPPING & DELIVERY
Please double and triple check your shipping address for accuracy.  If you find an error in the address you provided after submitting your order, please contact us within 24 hours of placing your order.  Once your items are shipped, we cannot cancel the shipment.


RETURNS & REFUNDS
For safety and hygiene reasons soaps cannot be restocked or resold so we do not accept returns.
All sales final.
However, if you wish to cancel your order you can do so within 24hrs before it is shipped.


TRACKING YOUR ORDER
Once your order is shipped you will be emailed your tracking information.​ If for some reason you are having trouble tracking your order with the tracking information provided to you, please contact us.



If you have any questions, please do not hesitate to contact us.
Thank you. 

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